The agreement between you and Aroha. Last updated 11 August 2026.
These Terms & Conditions (“Terms”) are a binding agreement between you and Aroha dating (“Aroha”, “we”, “us”) governing your use of the Aroha mobile application, the arohadating.com website, and any related services (together, the “Service”). By creating an account or using the Service you agree to these Terms and to our privacy policy and cookie policy. If you don’t agree, please don’t use the Service.
You sign in with your phone number and/or email address. You are responsible for keeping your sign-in method secure and for all activity under your account. Tell us immediately at support@arohadating.com if you believe your account has been compromised. We may suspend an account we reasonably believe is compromised while we investigate.
Aroha helps adults meet: you can discover people nearby, browse and post date plans, chat with mutual matches, and use safety features like photo verification and a safety circle. We’re continuously improving the Service and may add, change, or remove features at any time. We aim for the Service to be available at all times but don’t guarantee uninterrupted, error-free operation.
The free tier of the app is supported by advertising served by third-party advertising partners. Ads may use your device’s advertising identifier as described in our cookie policy; advertisers never receive your profile, messages, or matches. Advertisements are third-party content — we don’t endorse advertised products and aren’t a party to any transaction between you and an advertiser.
You own the content you post — photos, bio, messages, and date plans. By posting it you grant us a worldwide, non-exclusive, royalty-free licence to host, store, display, and distribute that content within the Service so the app can work (for example, showing your profile and plans to nearby members). This licence ends when your content or account is deleted, except where retention is required by law or where content was shared with others who retain their copy of a conversation.
You agree not to post content that is unlawful, harassing, hateful, threatening, sexually explicit, misleading (including impersonation or photos that aren’t you), commercial spam, or that infringes anyone’s rights — and not to share another member’s private information. We may remove content that violates these Terms and may review content flagged by reports or automated systems.
If you send us feedback or suggestions, we may use them without obligation to you.
Aroha includes safety features: selfie photo verification, a safety circle that can receive SMS alerts about your plans, and one-tap reporting and blocking. These reduce risk; they cannot remove it. We do not conduct criminal background checks on members, and verification does not guarantee anyone’s identity, intentions, or conduct. You are solely responsible for your interactions with other members, online and in person. Use judgment when meeting someone new — see our safety tips. In an emergency, always contact your local emergency services first.
Safety circle. We do not take your word for a contact’s consent — they give it themselves. You invite someone by sharing your personal QR code or link; the app has no way to enter another person’s phone number. They open the page on their own phone, read how the programme works, and submit their own number with an explicit agreement to receive safety texts. Until they do, they receive nothing and cannot be alerted. SMS delivery depends on third-party carriers and cannot be guaranteed: the safety circle is a convenience, not an emergency service.
Text message programme. Aroha sends texts only for safety. An enrolled safety contact receives one welcome text when they join, and after that a message only when the member who invited them triggers an SOS in the app, or misses a scheduled check-in during a date. Message frequency varies and for most contacts is zero; there is no recurring, scheduled, or promotional messaging. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help; text START to rejoin after opting out. An opt-out applies to that phone number across the whole service, not only to the member who invited them. We do not share mobile numbers with third parties or affiliates for marketing. The full flow and the exact wording of every message we send are published at arohadating.com/sms-opt-in.
Verification. The selfie check is processed as described in our privacy policy: your selfie is compared to your profile photo by an automated service with your consent and then deleted; only the pass/fail result is kept.
How we collect and use personal information is described in our privacy policy and cookie policy. You can view, correct, export, or delete your data anytime — see Your data.
The Service — including the app, website, wordmark, logo, design, and software — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the app and Service for their intended purpose. No other rights are granted.
The Service depends on third parties (app stores, sign-in, hosting, push notifications, venue and GIF search, SMS carriers, advertising partners) and may link to third-party websites or content. We aren’t responsible for third-party services or content; your use of them is governed by their own terms. Purchases through Google Play and the App Store are also subject to the stores’ terms.
By you: delete your account anytime in Settings → delete account (or see Your data if you no longer have the app). This removes your profile, photos, chats, and plans from the Service.
By us: we may suspend or terminate your account, remove content, or refuse service — with or without notice — if we reasonably believe you have violated these Terms, put other members at risk, or broken the law. No refunds are due on termination for violations, except where required by law.
Sections that by their nature should survive termination (6, 10, and 13–16) survive.
The Service is provided “as is” and “as available”, without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that you will meet someone, match, or have any particular outcome; that member information is accurate; or that the Service will be uninterrupted, secure, or error-free. Some jurisdictions don’t allow certain warranty exclusions, so parts of this section may not apply to you.
To the maximum extent permitted by law, Aroha will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, profits, or goodwill, arising from or relating to your use of the Service — including the conduct of other members or third parties, online or offline. Our total liability for any claim is limited to the greater of USD $100 or the amount you paid us in the 12 months before the claim. Some jurisdictions don’t allow certain liability limits, so parts of this section may not apply to you.
You agree to indemnify and hold Aroha harmless from claims, losses, and expenses (including reasonable legal fees) arising from your content, your use of the Service, your interactions with other members, or your breach of these Terms or the law.
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Before filing a claim, you agree to first contact us at support@arohadating.com and give us 30 days to try to resolve the dispute informally. Disputes that can’t be resolved informally will be brought in the courts located in California, unless the law where you live gives you the right to a different venue or additional consumer protections — nothing in these Terms takes away rights you have under mandatory local law.
We may update these Terms from time to time. Material changes will be announced in the app or by email before they take effect, and the “last updated” date above always reflects the current version. Continuing to use the Service after changes take effect means you accept them; if you don’t, stop using the Service and delete your account.
Questions about these Terms: support@arohadating.com